Yasmina Torrez
Server Assistant - H2B Visa Applicant
Santa Cruz De La Sierra - BOLIVIA
Summary
Reliable and hardworking hospitality professional with experience in customer service, food service, and airline support. Seeking to join a U.S. employer under the H-2B Visa program as a Server Assistant. Recognized for punctuality, quick learning, and strong commitment to delivering excellent costumer experiences.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Flight attendant
Boliviana de Aviación - BoA
08.2023 - 06.2024
- Assisted with food and beverage service.
- Maintained a clean and organized cabin area.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Contact Center Sales Agent
OMNICALL SRL- Amas Línea Aérea
04.2023 - 07.2023
- Handled incoming calls from passengers regarding flight bookings, cancellations, and schedule changes.
- Provide information and assistance to customers.
Waitress
Restaurante Patty
05.2022 - 02.2023
- Provided excellent customer service to guests.
- Assisted with table setup, cleaning, and maintaining a tidy dining area.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Airline Passenger Service Agent -
CIAC Camas Aero Training Center Bolivia SRL.
09.2022 - 04.2023
Flight attendant - undefined
Jet Airways Academy
02.2021 - 04.2022
High School Diploma -
José Eliodoro Paz
Puerto Suarez, Santa Cruz 05.2013 - 12.2018
Skills
- Proficient in managing stress effectively
- Customer service
- Hospitality management skills
- Food and beverage service
Timeline
Flight attendant
Boliviana de Aviación - BoA
08.2023 - 06.2024
Contact Center Sales Agent
OMNICALL SRL- Amas Línea Aérea
04.2023 - 07.2023
Airline Passenger Service Agent -
CIAC Camas Aero Training Center Bolivia SRL.
09.2022 - 04.2023
Waitress
Restaurante Patty
05.2022 - 02.2023
Flight attendant - undefined
Jet Airways Academy
02.2021 - 04.2022
High School Diploma -
José Eliodoro Paz
05.2013 - 12.2018
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