Toyohiro Miyahara Nishikawa
La Paz
Summary
With a proven track record at Tracfone Wireless, I excel in customer support and culinary arts, blending exceptional communication skills with innovative culinary techniques. My journey from a customer support role to Head Sushi Chef at Toyo Japanese Food highlights my ability to learn swiftly and perform under pressure, ensuring customer satisfaction and culinary excellence.
Overview
18
18
years of professional experience
Work History
Customer Support
Call Novo
10.2024 - 12.2024
- Enhanced client satisfaction by efficiently managing convention services and providing customer support.
Head Sushi Chef
Toyo Japanese Food
09.2017 - 10.2024
- Organized special events catering, showcasing the establishment''s quality cuisine to diverse audiences.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Undertook Japanese recipes and added innovative ingredients to create dynamic sushi rolls for [Type] restaurant.
- Assisted in hiring decisions for kitchen personnel, selecting candidates with strong skills aligning with restaurant needs.
- Enhanced customer satisfaction by creating visually appealing and delicious sushi dishes.
Sushichef
New Tokyo Japanese Restaurant
10.2006 - 08.2017
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Maintained well-organized mise en place to keep work consistent.
Line Cook Intern
Casa Marina A Waldorf Astoria Resort
08.2010 - 08.2011
- Gained valuable knowledge of different dietary restrictions and prepared appropriate dishes accordingly.
- Diversified skillset by cross-training in various roles within the kitchen, gaining a comprehensive understanding of all aspects of the culinary process.
- Communicated effectively with front-of-house staff to ensure smooth service and customer satisfaction.
- Received positive feedback from chefs on food presentation and taste, demonstrating growth in skills throughout the internship.
Customer Support
Tracfone Wireless, Allied Contact Center & BPO
08.2006 - 09.2007
- Participated in ongoing training programs to expand my knowledge, been in a CRT program to help customer directly ,from cellphone carriers.
Education
High School Diploma -
San Patricio School
La Paz, Bolivia12-1999
Skills
- Customer support experience
- Energy customer support
- Customer support and communication
- Self motivated
- work under pressure
- learn new skills is always important , so i can do a better job
Languages
Spanish, Japanese, English C1
Native language
Timeline
Customer Support
Call Novo
10.2024 - 12.2024
Head Sushi Chef
Toyo Japanese Food
09.2017 - 10.2024
Line Cook Intern
Casa Marina A Waldorf Astoria Resort
08.2010 - 08.2011
Sushichef
New Tokyo Japanese Restaurant
10.2006 - 08.2017
Customer Support
Tracfone Wireless, Allied Contact Center & BPO
08.2006 - 09.2007
High School Diploma -
San Patricio School
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