Summary
Overview
Work History
Education
Skills
Timeline
Generic
Surimana Ponce Moya

Surimana Ponce Moya

Leesburg,VA

Summary

HR professional with solid background in driving strategic HR initiatives and optimizing workforce efficiency. Known for fostering collaboration and achieving tangible results, adaptable to changing organizational needs. Proficient in employee engagement and performance management, with focus on building strong team dynamics.

Overview

10
10
years of professional experience

Work History

HR Business Partner

Digital Harbor
09.2023 - Current
  • Developed and implemented HR strategies aligned with organizational goals.
  • Facilitated talent acquisition processes, enhancing candidate experience and employer branding.
  • Advised leadership on employee relations issues, fostering a positive workplace culture.
  • Led performance management initiatives, driving staff engagement and retention rates.
  • Analyzed workforce data to identify trends, informing strategic decision-making processes.
  • Collaborated with cross-functional teams to design and deliver training programs for skill development.
  • Managed change initiatives effectively, ensuring smooth transitions during organizational restructuring.
  • Mentored junior HR staff, promoting professional growth and enhancing team capabilities.
  • Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
  • Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Recruited top talent to maximize profitability.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
  • Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
  • Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
  • Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
  • Collaborated with senior management to align HR initiatives with organizational goals.
  • Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
  • Created a strong employer brand by promoting company values and showcasing positive work culture both internally and externally.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities.
  • Reduced turnover rates by developing comprehensive employee retention programs.
  • Negotiated competitive compensation packages to attract top talent in the industry.
  • Enhanced employee satisfaction by implementing innovative HR strategies and policies.
  • Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
  • Administered benefits programs, optimizing cost-effectiveness while providing valuable offerings to employees.
  • Collaborated with leadership to assess and improve policies across board.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Advised senior management on organizational development and change management initiatives.
  • Developed and delivered special events for company employees.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Discovered and resolved complex employee issues that affected management and business decisions.

People Care & Talent Acquisition

Digital Harbor
05.2020 - Current
  • Lead end-to-end talent attraction, recruitment, and selection processes aligned with company culture, from job posting to onboarding.
  • Implemented effective talent acquisition strategies using digital platforms, social media, and internal referral programs.
  • Coordinated and conducted competency-based interviews, including technical and psychometric assessments to ensure cultural and professional fit.
  • Designed and implemented onboarding and employee experience programs, improving early engagement and integration.
  • Developed and executed training programs that supported a 60% increase in company headcount.
  • Managed initiatives to improve workplace climate, employee well-being, and recognition, enhancing retention and team satisfaction.
  • Supported performance evaluation processes and facilitated the development of high-performing teams.
  • Contributed to employer branding strategies and strengthened internal communication to ensure organizational alignment.

University Lecturer

Franz Tamayo University
02.2025 - 07.2025
  • University Lecturer in the Psychology Program, responsible for teaching Experimental Behaviorism and Foundations of Work Psychology.

University Lecturer

Adventista of Bolivia University
02.2020 - 07.2024
  • Psychology Program: taught Psycho-Organizational Diagnosis and Psycho-Organizational Intervention.
  • Business Administration Program: taught Human Talent Management and Organizational Psychology.

Human Development

JALASOFT S.R.L
03.2017 - 04.2020
  • Conducted selection assessments with a focus on soft skills to support decision-making in hiring high-potential talent.
  • Designed and executed talent retention plans, contributing to a reduction in employee turnover rates.
  • Established and monitored key performance indicators (KPIs) for the HR department, enabling ongoing performance evaluation.
  • Developed job profiles in coordination with various departments, aligned with competencies and strategic objectives.
  • Collaborated in the development and execution of annual HR plans, ensuring alignment with organizational goals.
  • Analyzed departmental data and metrics to propose and implement continuous improvement strategies.
  • Performed root cause analyses of employee turnover and measured turnover rates to support corrective and preventive actions.
  • Designed and implemented the Annual Training Plan based on needs assessments by competencies and functional areas.
  • Coordinated workplace climate evaluations, interpreted results, and developed action plans.
  • Advised managers and team leaders on building high-performance teams and resolving conflicts.
  • Prepared strategic reports and regular updates for senior management to support data-driven decision-making.

Junior Organizational Psychologist

JALASOFT S.R.L
09.2015 - 02.2016
  • Designed and developed job profiles in coordination with various departments, aligned with technical and soft skill requirements.
  • Participated in the selection process of high-potential students for the Foundation’s development programs.
  • Created over 70 soft skills competency profiles for different roles to support evaluation and development initiatives.
  • Conducted exit interviews, analyzed turnover reasons, and proposed improvement actions.
  • Provided follow-up to new hires through personalized work plans to support integration and performance.

Education

Certificate - AI Applications in Human Resources

Createlanto
Lima, Perú
01.2025

Course - Talent Development With Career And Succession Plan

Createlanto
Lima, Perú
05.2024

Course - Talent Acquisition Champion

Growara Academy
España
06.2022

Professional Certificate - Agile Methodologies in Organizations

Universidad Privada Boliviana
Bolivia
12.2021

Certification International - Executive Management

Santander Financial Institute (SANFI)
Madrid, España
10.2019

Professional Certificate - Human Resources Management

Universidad Privada Boliviana
Bolivia
07.2019

Professional Certificate - Competency-Based Higher Education

Escuela Universitaria De Posgrado UMSS
Bolivia
07.2017

MBA - Business Management And Administration

Escuela Europea De Negocios
Madrid, Spain
12.2016

Professional Certificate - Human Resources Management And Coaching

Universidad Privada Boliviana
Bolivia
07.2015

Bachelor of Arts - Psychology

Universidad Mayor De San Simón
Bolivia
12.2014

Skills

  • Talent management

  • Employee relations

  • Onboarding processes

  • Organizational development

  • Organizational culture

  • HR technology

  • Workforce planning

  • Global HR experience

  • Outplacement support

  • Talent recruitment

  • Strategic planning

Timeline

University Lecturer

Franz Tamayo University
02.2025 - 07.2025

HR Business Partner

Digital Harbor
09.2023 - Current

People Care & Talent Acquisition

Digital Harbor
05.2020 - Current

University Lecturer

Adventista of Bolivia University
02.2020 - 07.2024

Human Development

JALASOFT S.R.L
03.2017 - 04.2020

Junior Organizational Psychologist

JALASOFT S.R.L
09.2015 - 02.2016

Certificate - AI Applications in Human Resources

Createlanto

Course - Talent Development With Career And Succession Plan

Createlanto

Course - Talent Acquisition Champion

Growara Academy

Professional Certificate - Agile Methodologies in Organizations

Universidad Privada Boliviana

Certification International - Executive Management

Santander Financial Institute (SANFI)

Professional Certificate - Human Resources Management

Universidad Privada Boliviana

Professional Certificate - Competency-Based Higher Education

Escuela Universitaria De Posgrado UMSS

MBA - Business Management And Administration

Escuela Europea De Negocios

Professional Certificate - Human Resources Management And Coaching

Universidad Privada Boliviana

Bachelor of Arts - Psychology

Universidad Mayor De San Simón

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Surimana Ponce Moya