Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rosslit Ortiz Torrejón

Rosslit Ortiz Torrejón

Dentist, Teacher With Customer Service Background
Santa Cruz

Summary

Representative fluent in English and spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Overview

16
16
years of professional experience
7
7
years of post-secondary education
2
2
Certifications

Work History

Manager of Business Development and Sales

TOTTY
Santa Cruz
12.2020 - 07.2023


  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
  • Developed useful pricing models to maximize profit margins and generate leads.
  • Assessed customer needs and developed customized solutions to drive sales.
  • Manage all social media accounts and created content for them.


  • Organized promotional events and interacted with community to increase sales volume.

Online English Teacher

Particular
Santa Cruz
06.2021 - 12.2021
  • Reviewed homework assignments to better gauge students' learning progress and grasp of new concepts.
  • Used pre-written curriculum to teach students English via remote video conferencing.
  • Gently corrected student pronunciation and grammar to improve conversation skills.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.

Teacher

UNITEPC
Santa Cruz
02.2016 - 12.2017
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Planned and implemented integrated lessons to meet national standards.
  • Incorporated multiple types of teaching strategies into classroom.
  • Graded and evaluated student assignments, papers, and course work.
  • Developed and administered tests for students to measure academic proficiency and understanding.

Dentist

Dr. Khriz Salas
Warnes, Santa Cruz
02.2011 - 12.2014
  • Created individualized treatment plans to maintain or restore oral health of patients.
  • Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
  • Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.

Sales Associate

MANACO
Santa Cruz
07.2007 - 07.2011
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

High School Diploma -

Isabel Saavedra
Santa Cruz
05.2001 -

DDS - Dentistry

Universidad Nacional Del Oriente
Santa Cruz
02.2005 - 07.2010

Certificate Program - Education

Universidad Autónoma José Ballivián
Santa Cruz
02.2011 - 08.2011

Certification Program - English

Universidad Autónoma Gabriel Rene Moreno
Santa Cruz
08.2022 - Current

Skills

    English

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Certification

TOEFL level C1

Timeline

EF SET level C2

11-2023

TOEFL level C1

09-2023

Certification Program - English

Universidad Autónoma Gabriel Rene Moreno
08.2022 - Current

Online English Teacher

Particular
06.2021 - 12.2021

Manager of Business Development and Sales

TOTTY
12.2020 - 07.2023

Teacher

UNITEPC
02.2016 - 12.2017

Dentist

Dr. Khriz Salas
02.2011 - 12.2014

Certificate Program - Education

Universidad Autónoma José Ballivián
02.2011 - 08.2011

Sales Associate

MANACO
07.2007 - 07.2011

DDS - Dentistry

Universidad Nacional Del Oriente
02.2005 - 07.2010

High School Diploma -

Isabel Saavedra
05.2001 -
Rosslit Ortiz TorrejónDentist, Teacher With Customer Service Background