Rodrigo Siles
La Paz
Summary
Accomplished Business Administrator equipped with 22 years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Virtual Admin Assistant
Cybertek Digital
08.2022 - Current
- Contributed to a positive work environment by efficiently resolving internal issues and addressing employee concerns promptly.
- Upheld a professional image with proficient coordination of company events, including venue selection, catering arrangements, and guest list management.
- Boosted overall efficiency by creating and maintaining organized digital filing systems for easy document retrieval.
- Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
Collections Manager
AXS Bolivia S.A.
07.2022 - 12.2022
- Follow-up of the Retail and Corporate portfolio of the Company, as well as the delinquency of all accounts for the generation of KPIs for measurement and effectiveness in the collection and reduction of delinquency.
- Streamlined collections procedures for increased productivity and reduced manual efforts.
- Utilized advanced negotiation skills to secure favorable settlements in complex collection scenarios.
- Reduced delinquency rates with proactive account monitoring and timely communication.
- Created comprehensive reports on collection activities, highlighting key performance indicators and areas for improvement.
- Established strong relationships with customers, fostering open communication channels for effective debt resolution.
Administrative and Sales Manager
HUAWEI-SHOPTIC
03.2021 - 06.2022
- Follow-up on all administrative, financial and commercial activities of the first HUAWEI EXPERIENCE STORE in La Paz, customer advice and loyalty as well as after-sales service.
Planning Manager
Bolivian Postal Agency
03.2020 - 02.2021
- I carried out all activities related to the Operations Programming System (SPO) and the follow-up of the Public Investment with resources from the PNSPU - National Universal Postal Service Program.
- Streamlined workflow processes, reducing redundancies and increasing overall efficiency in the planning department.
- Implemented risk management strategies to minimize potential issues and maintain project momentum.
- Improved project efficiency by streamlining planning processes and implementing effective communication strategies.
- Mentored junior staff members, enhancing their planning skills and fostering a collaborative work environment.
- Presented regular progress updates to senior leadership, highlighting successes as well as challenges encountered during project execution phases.
Warehouse Manager
IFA Laboratories
08.2019 - 02.2020
- I carried out all activities concerning Good Warehousing Practices, as well as the elaboration of improved procedures for warehouse management and the generation of KPIs related to handling and dispatch.
Administrative Finance and Reconciliations Manager
Ministry of Public Works, Services and Housing - ECOBOL Settlement Unit
01.2019 - 07.2019
- I paid more than 74 million Bs
- In tax debt to the State
- I elaborated the schedule of trips to the interior of the country for the survey of assets and their subsequent liquidation
- Carry out all activities concerning the Personnel Administration System of the employees of the Settlement Unit in the SIGMA PERSONNEL Module.
Consultant in Verification and Monitoring of AFP Operations Control at the national level
Insurance and Pension Supervisory and Oversight Authority (APS)
11.2018 - 12.2018
- Review and update the nationwide database of Long-Term Social Security contributors.
Institutional Development and Planning Professional
National Hydrocarbons Agency (ANH)
11.2017 - 09.2018
- Develop and approve regulations for the internal use of the Institution
- Follow up the Institution's Quality Management and Continuous Improvement System
- Follow up on the PEI and POA of the Institution within the framework of the Patriotic Agenda 2020 - 2025.
Human Resources Technician
Cultural Foundation Of The Central Bank Of Bolivia
07.2017 - 09.2017
- Carry out all activities concerning the Personnel Administration System
- Pay payroll to dependent personnel (item), contract and individual line consultants through the SIGMA PERSONNEL module.
- Enhanced employee satisfaction by implementing efficient HR processes and addressing concerns promptly.
- Promoted a positive work environment by coordinating team-building events and employee recognition initiatives.
- Developed comprehensive training programs for staff, increasing overall knowledge and skill sets within the organization.
- Facilitated effective conflict resolution between employees and managers, promoting open communication and positive working relationships.
Administrative Records Specialist
National Institute Of Statistics - World Bank
10.2016 - 04.2017
- Managed, prepared and updated the Sectorial Administrative Records for the generation of a nationwide database of institutional information generated by all Public Sector Entities.
- Ensured accurate recordkeeping by regularly auditing and updating database information.
- Enhanced the efficiency of records management by implementing a digital filing system.
- Served as a subject matter expert within the organization, providing guidance and support to colleagues across departments on all aspects of records management best practices.
Budget Professional
SEDES - Hospital del Norte (El Alto)
07.2016 - 09.2016
- I carried out all activities concerning the Operations Programming System (OPS) and the respective budget certifications for the operation of the Hospital.
Head of Treasury and Public Credit Unit
Departmental Autonomous Government of La Paz (GADLP)
12.2015 - 06.2016
- I carried out all activities related to the Treasury and Public Credit System (STCP) as well as the control of collections from the sale of services and the holding of securities in favor of the Governor's Office.
Institutional Development and Planning Professional
National Hydrocarbons Agency (ANH)
04.2012 - 06.2015
- I carried out all the activities of the Administrative Organization System of the Directorate of Planning and Institutional Development
- I managed the elaboration and updating of Internal Regulations as well as Processes, Procedures, Manuals, Guides, Policies and Forms related to the Documentary Management of the Quality Management System.
Treasury Chief a.i.
Gobierno Autónomo Departamental de Pando
03.2010 - 03.2012
- Head of Treasury a.i., Responsible for Tax Account Reconciliation
Reviewer
La Vitalicia S.A.
04.2009 - 02.2010
- Reviewer
- Ensured consistency across multiple review projects by maintaining strict adherence to established protocols and procedures.
Marketing Manager
DAPIBOL Customs Brokerage Agency
07.2008 - 03.2009
- Develop pricing strategies to attract more clients to the agency, thus increasing profits for the company
- Also determine budgets for different projects, assigning tasks and managing the work team.
External Consultant
Corporacion Andina de Fomento (CAF)
09.2007 - 06.2008
- External consultant on governance issues in the Andean Block of Nations at the macroeconomic level.
Human Resources Manager
Nestle Bolivia S.A.
01.2005 - 07.2007
- I carried out all the activities related to Personnel Administration, from recruitment to induction, including training and work environment measurement, as well as the preparation of payrolls, and the processing of registrations and cancellations with the Ministry of Labor and AFPs.
Administrative Financial Manager
Duchen & Asoc.
01.2003 - 12.2004
- I carried out all the activities concerning the integral management of the Consulting Firm with specialization in tax and tributary issues as well as Human Resources, General Services and Assets.
Warehouse Manager
Nestle Bolivia S.A.
01.2002 - 12.2002
- I carried out all activities concerning Good Warehousing Practices, as well as the elaboration of improved procedures for warehouse management and the generation of KPIs related to handling and dispatch.
Education
BBA - DIPLOMA IN INNOVATION AND DIGITAL MARKETING
LA SALLE UNIVERSITY
Colombia2020
BBA - Human Resources Management
EDUTIN ACADAMY DELAWARE - USA
USA2020
Master of Science - Finance
UNIVERSITY OF VIRGINIA
USA2018
BBA - Higher Education Administration
UNIVERSIDAD ANDRES BELLO
CHILE2018
BBA - Accounting And Business Management
INSTITUTO TEC. COM. SUPERIOR INCOS
La Paz2017
Bachelor of Science - Business Administration
UNIVERSIDAD PRIVADA DEL VALLE
- LA PAZ2000
Skills
- Video Conferencing
- Invoicing and Billing
- File Management
- Project Management
- Workflow Optimization
- Calendar Management
- Travel Arrangements
- Document Preparation
- Records administration
- Expense Reporting
- Data Management
- Report Generation
- Meeting Scheduling
- CRM Management
- Spreadsheet Management
- Expense Tracking
- Database Maintenance
- Issue Research
- Social Media Updating
- File Organization
- Online Marketing
- Travel Planning
- Payroll Administration
- Administrative Support
Websites
Certification
- G-TALENT ACADEMY (Online), 2020, Training of Internal Auditors in the ISO 9001:2015 Quality Management System
- UDEMY (ONLINE), 2020, POWER BI - Data Analysis and Visualization
- UDEMY (ONLINE), 2020, Data Analysis and Business Intelligence
- EDX (ONLINE), 2020, Tools for Big Data Analysis
- EDX (ONLINE), 2020, Marketing and Social Media Training
- CEDHINFO (ONLINE), 2020, KEY USER at SAP
- IBNORCA, 2018, ISO 9001:2015 Quality Management System Requirements and Training for Internal Auditors
References
- Marby Guzman, Head of Purchasing, La Vitalicia, 212-2222, 670-06248
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Virtual Admin Assistant
Cybertek Digital
08.2022 - Current
Collections Manager
AXS Bolivia S.A.
07.2022 - 12.2022
Administrative and Sales Manager
HUAWEI-SHOPTIC
03.2021 - 06.2022
Planning Manager
Bolivian Postal Agency
03.2020 - 02.2021
Warehouse Manager
IFA Laboratories
08.2019 - 02.2020
Administrative Finance and Reconciliations Manager
Ministry of Public Works, Services and Housing - ECOBOL Settlement Unit
01.2019 - 07.2019
Consultant in Verification and Monitoring of AFP Operations Control at the national level
Insurance and Pension Supervisory and Oversight Authority (APS)
11.2018 - 12.2018
Institutional Development and Planning Professional
National Hydrocarbons Agency (ANH)
11.2017 - 09.2018
Human Resources Technician
Cultural Foundation Of The Central Bank Of Bolivia
07.2017 - 09.2017
Administrative Records Specialist
National Institute Of Statistics - World Bank
10.2016 - 04.2017
Budget Professional
SEDES - Hospital del Norte (El Alto)
07.2016 - 09.2016
Head of Treasury and Public Credit Unit
Departmental Autonomous Government of La Paz (GADLP)
12.2015 - 06.2016
Institutional Development and Planning Professional
National Hydrocarbons Agency (ANH)
04.2012 - 06.2015
Treasury Chief a.i.
Gobierno Autónomo Departamental de Pando
03.2010 - 03.2012
Reviewer
La Vitalicia S.A.
04.2009 - 02.2010
Marketing Manager
DAPIBOL Customs Brokerage Agency
07.2008 - 03.2009
External Consultant
Corporacion Andina de Fomento (CAF)
09.2007 - 06.2008
Human Resources Manager
Nestle Bolivia S.A.
01.2005 - 07.2007
Administrative Financial Manager
Duchen & Asoc.
01.2003 - 12.2004
Warehouse Manager
Nestle Bolivia S.A.
01.2002 - 12.2002
BBA - DIPLOMA IN INNOVATION AND DIGITAL MARKETING
LA SALLE UNIVERSITY
BBA - Human Resources Management
EDUTIN ACADAMY DELAWARE - USA
Master of Science - Finance
UNIVERSITY OF VIRGINIA
BBA - Higher Education Administration
UNIVERSIDAD ANDRES BELLO
BBA - Accounting And Business Management
INSTITUTO TEC. COM. SUPERIOR INCOS
Bachelor of Science - Business Administration
UNIVERSIDAD PRIVADA DEL VALLE
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