Robyn Koehler
Lewiston
Work Preference
Summary
Results-oriented System Analyst with extensive experience in implementing and optimizing revenue cycle modules, driving significant improvements in billing processes. Expertise in establishing robust support systems to troubleshoot issues and enhance claim accuracy, leading to reduced denials and increased revenue. Proven ability to collaborate effectively with cross-functional teams and adapt to evolving project demands, ensuring seamless integration of solutions. Proficient in data analysis, process improvement, and technical troubleshooting within healthcare environments, poised to deliver impactful results in a systems analysis role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Experian System Analyst
TriState Health
09.2021 - Current
- Spearheaded the implementation and optimization of Experian modules, enhancing revenue cycle performance.
- Conducted thorough analyses of existing systems to identify areas for improvement, leading to cleaner claims and reduced denials.
- Collaborated with IT to refine system integration, improving payment collections and patient experience.
Clinic Biller/Experian Lead
- Collaborated with cross-functional teams to identify and resolve billing discrepancies, improving overall claim accuracy and operational workflow.
- Played a key role in the successful implementation and optimization of Claim Source, streamlining billing processes.
- Acted as a point of contact for patient billing inquiries, providing exceptional customer service.
Medical Biller
Phoenix Radiology LLC
03.2020 - 09.2021
- Managed billing operations including claim submissions, accounts receivable, and denial resolutions.
- Facilitated patient payment posting, demographic data entry, and 835 ERA file transfers, ensuring accuracy and compliance.
Salon Manager
Great Clips Inc.
11.2013 - 03.2020
- Oversaw staff scheduling, hiring, and training while ensuring high standards of customer service and operational efficiency.
Education
No Degree - Medical Billing And Coding
Walla Walla Community College
Clarkston, WASkills
- Technical Skills: Claim Source Optimization, Experian Revenue Cycle Modules, Medical Billing & Coding (CPT, ICD-10), Microsoft Office Suite, Patient Payment Processing, Quick Learner and Adaptable, System Analysis & Integration
- Core Competencies: Claims Processing, Customer Service Excellence, Data Analysis, Denial Management, Problem-Solving, Process Improvement, Team Leadership
- End user support
- Application support
Certification
- Principles of practice management MGMA 06/2025 - Present
- Certified Revenue Cycle Representative (CRCR) Healthcare Financial Management Association (HFMA) 10/2023 - 10/2025
Accomplishments
Experian High Performance Summit 2025
Claim Source- Self-Service Editing tool panel discussion.
Experian High Performance Summit 2025
Claim Source-Predict, Prevent, and Prioritize with confidence panel discussion.
Experian High Performance Summit 2024
Power Reporting-Participated in a panel discussion on power reporting.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Experian System Analyst
TriState Health
09.2021 - Current
Medical Biller
Phoenix Radiology LLC
03.2020 - 09.2021
Salon Manager
Great Clips Inc.
11.2013 - 03.2020
Clinic Biller/Experian Lead
No Degree - Medical Billing And Coding
Walla Walla Community College