Roberto Montero Natusch

• Design and execute the logistics strategy aligned with corporate and business growth objectives.
• Lead, develop, and motivate logistics teams (transportation, warehousing, inventory, and customs) to drive high performance.
• Optimize logistics costs through supplier negotiation, process improvement, and operational efficiency.
• Ensure high customer service levels, including OTD, lead time, and inventory availability.
• Plan and control inventory effectively to minimize stockouts and excess inventory.
• Manage and evaluate logistics service providers, ensuring compliance with SLAs and quality standards.
• Ensure full compliance with internal policies, local and international regulations, and safety standards.
• Implement performance indicators (KPIs) and dashboards to support data-driven decision-making.
• Lead continuous improvement, digitalization, and supply chain optimization initiatives.
• Manage logistics risks and develop contingency plans to ensure business continuity.

Key Achievements:

• Implemented 3 customs optimization strategies, significantly reducing clearance costs and delays.
• Reduced central warehouse space by 50%, improving operational efficiency and lowering overhead costs.
• Increased local transportation consolidation rate by 20%, reducing transport expenses.
• Successfully obtained AEO (Authorized Economic Operator) certification.
• Led logistics operations during regional restructuring, supporting Bolivia and Chile offices.
• Onsite support Chile operation (2021) to stabilize logistics operations and support achievement of revenue targets.

• Optimize picking, packing, and dispatch processes to improve productivity and reduce errors.
• Monitor and improve warehouse KPIs such as productivity, accuracy, preparation lead time, and service level.
• Maintain high levels of inventory accuracy through cycle counts and audits.
• Ensure accurate receiving, storage, and dispatch of materials in accordance with established procedures.
• Manage operational issues (shortages, damages, inventory discrepancies) and implement corrective actions.
• Coordinate with internal teams (transportation, procurement, project) to ensure operational continuity.
• Ensure compliance with safety, housekeeping, and 5S standards within the warehouse.
• Support continuous improvement initiatives, including layout optimization and space utilization.
• Ensure compliance with internal policies and applicable regulations.

• Optimized transportation planning and execution to ensure on-time deliveries.
• Controlled transportation costs while maintaining service levels.
• Coordinate effectively with carriers and logistics service providers, ensuring SLA compliance.
• Monitor and analyze transportation KPIs such as delivery performance, route efficiency and cost per shipment.
• Ensure compliance with transportation regulations, safety standards, and internal policies.
• Manage operational issues (delays, damages, claims) and implement corrective actions.
• Drove continuous improvement initiatives through data analysis and process optimization efforts.
• Plan and allocate transportation resources (fleet, drivers, routes) according to operational demand.