Microsoft Office
Pamela Salazar
Strategy & Business Consultant
Santa Cruz
Summary
Proactive, results-driven professional with expertise in business strategy and human capital development. Skilled in business operations and HR consulting, focused on driving growth through collaboration, innovation, and strategic thinking. Proven track record of optimizing efficiency, enhancing employee engagement, and delivering impactful solutions aligned with business objectives.
Overview
8
8
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Consultant - Employee Experience (EX)
Lukkap Consultant S.R.L.
06.2023 - 12.2023
- Analyzed quantitative and qualitative data from hundreds of employee surveys conducted for client companies to measure their workforce experience.
- Led workshops, designed employee personas, developed onboarding plans, and managed talent development processes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
Strategic Business Consultant
PricewaterhouseCoopers
12.2019 - 09.2022
- Conducted market research for a client seeking to invest $50 million in the development of an ethanol plant.
- Coordinated over 400 surveys (both face-to-face and virtual) for a nationwide Reputation Index Study in Bolivia.
- Contributed to the review of a Governance Model for an international telecommunications company through on-site observations, interviews, and data analysis.
- Contributed to the development of an annual CSR report, including a section on the Sustainable Development Goals (SDGs) and Global Reporting Initiative (GRI).
- Participated in a Robotic Process Automation (RPA) project to optimize the bank reconciliation process for a company.
- Increased client satisfaction by identifying and addressing critical business needs through strategic analysis and planning.
- Increased client satisfaction by efficiently completing mystery shopping assignments within given deadlines.
Strategy and Business Development Intern
Repsol S.A.
09.2018 - 02.2019
- Participated in the coordination, planning, and implementation of Repsol's 2019 expansion and growth strategy for its service stations throughout Spain.
- Maintained client information and accounts in company databases.
- Engaged with customers to build business relationships.
Human Resources Intern
Repsol Bolivia S.A.
06.2016 - 08.2016
- Worked with HR team to coordinate company events, including the annual managers' event aimed at fostering communication across departments and improving the organizational climate.
- Updated and maintained employee records to respond quickly to requests for information.
Education
Master of Science - Human Resources Management & Talent Development
EAE Business School
Barcelona, Spain 09.2022 - 07.2023
Master of Science - International Business Management
IE Business School
Madrid, Spain 09.2017 - 07.2018
Bachelor of Science - Human Resources Management - Minor in Marketing
Bentley University
Waltham, USA 08.2013 - 05.2017
Skills
Strategic planning
Software
Google Workspace
Power Bi
Timeline
Consultant - Employee Experience (EX)
Lukkap Consultant S.R.L.
06.2023 - 12.2023
Master of Science - Human Resources Management & Talent Development
EAE Business School
09.2022 - 07.2023
Strategic Business Consultant
PricewaterhouseCoopers
12.2019 - 09.2022
Strategy and Business Development Intern
Repsol S.A.
09.2018 - 02.2019
Master of Science - International Business Management
IE Business School
09.2017 - 07.2018
Human Resources Intern
Repsol Bolivia S.A.
06.2016 - 08.2016
Bachelor of Science - Human Resources Management - Minor in Marketing
Bentley University
08.2013 - 05.2017
Languages
Spanish
Proficient
C2
English
Proficient
C2
Accomplishments
- People to People Leadership Ambassador: Participated in the 2012 Leadership Summit: Leadership in Action at Harvard University, focusing on leadership development.
- Operation Smile Bolivia Volunteer: Led fundraising efforts to provide 3 free surgeries for children with cleft lips.
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