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Melissa Rojas
Interior Desing I Administrative Support I Customer Experience
Cochabamba,Cercado
Summary
Versatile professional with experience in administrative support, customer service, short-term rental management, and residential and commercial interior design. Skilled in coordinating schedules, managing reservations, organizing documentation, preparing technical drawings and visual presentations, and communicating with clients, vendors, and international guests. Strong organizational, communication, and problem-solving skills, with a detail-oriented approach to project coordination and service delivery. Seeking a remote opportunity where I can contribute to administrative operations, customer experience, project coordination, or design-related tasks.
Overview
2
2
Languages
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Airbnb Host
Airbnb
02.2021 - Current
- Managed guest inquiries, reservations, booking changes, and check-in instructions.
- Coordinated cleaning schedules and property readiness between guest stays.
- Monitored calendar availability and pricing to maintain accurate listings.
- Resolved guest concerns professionally and maintained positive client relationships.
- Improved listing descriptions and photo presentation to support booking appeal.
- Communicated with international travelers, adapting to different needs and expectations.
Social Media Manager
Manager Assistant
08.2026 - 10.2026
- Developed social media strategies aligned with brand goals and campaign objectives.
- Managed content calendars across platforms to maintain consistent publishing cadence.
- Analyzed performance data to refine messaging, targeting, and channel priorities.
- Coordinated cross-functional approvals for copy, creative, and paid media assets.
Interior Designer
Interior Design and Architect
08.2025 - 08.2026
- Developed design concepts, space plans, and furniture layouts for residential and commercial projects.
- Prepared technical drawings, elevations, and sections using AutoCAD.
- Created 3D perspectives, renderings, mood boards, and material presentations for client review.
- Researched and selected furniture, lighting, finishes, and materials according to project requirements and budgets.
- Coordinated design revisions and communicated with clients, architects, contractors, and vendors.
- Conducted site visits to document measurements and monitor implementation progress.
Administrative Assistant
Asistente Administrativo
01.2024 - 08.2025
- Coordinated calendars, meetings, and office communications.
- Prepared reports, spreadsheets, and professional correspondence.
- Maintained organized digital and physical filing systems.
- Processed invoices, purchase requests, and administrative documentation.
- Coordinated communication between clients, vendors, and internal teams.
Education
Bachelor´s Degree in Interior Desing - Interior Desing
Universidad De Palermo
Buenos Aires, Argentina 08.2021 - 08.2025
Skills
- Administrative Support & Coordination
- Customer Service & Client Relations
- Calendar & Reservation Management
- Project Coordination & Follow-up
- Written Communication & Problem-solving
- Document Preparation & Organization
- Interior Design & Space Planning
- Technical Drawings & 3D Visualization
- Material, Furniture & Finish Selection
- Client Presentations & Vendor Coordination
Software
SketchUp
V-Ray
Twinmotion
Archicad
D5 Render
Rayon Desing
Microsoft Office
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social Media Manager
Manager Assistant
08.2026 - 10.2026
Interior Designer
Interior Design and Architect
08.2025 - 08.2026
Administrative Assistant
Asistente Administrativo
01.2024 - 08.2025
Bachelor´s Degree in Interior Desing - Interior Desing
Universidad De Palermo
08.2021 - 08.2025
Airbnb Host
Airbnb
02.2021 - Current