Matilde Laforgia

• Increased customer satisfaction by providing excellent service
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Friendly welcoming of customers, registration of orders, and management of
  payments at the checkout.

• Increased production efficiency by streamlining processes and implementing time-saving strategies.
• Use of tablets and PDAs to read barcodes and check documentation.
• Preparing pallets for storage and shipping.
• Labeling and handling of orders according to shipping times.

Tourist reception using the linguistic knowledge acquired during the school cycle and providing the information requested depending on the specific case. Directing the user, if necessary, to the competent desk.

Carrying out cultural and recreational activities with foreign children and young people to help them correctly use Italian language.