Mariela Villa Torrejón

Administration, monitoring and management of the applications of the Hydrocarbon Data Bank of the Center National Hydrocarbon Information.

• Migrated legacy systems to modern platforms for increased efficiency and reduced maintenance costs.
• Coordinated with vendors for equipment procurement, installation, maintenance contracts, ensuring optimal service levels at competitive pricing points.
• Developed technical documentation for infrastructure design, implementation, and troubleshooting procedures.
• Reduced downtime by proactively identifying and addressing potential issues in the IT infrastructure.

Coordinate care of support requirements and infrastructure of the dependenciesof YPFB Villamontes, refering to incidents and requests in the use and
operation of the services provided from IT.

• Collaborated with cross-functional teams to develop innovative solutions for business challenges.
• Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
• Server Administration.
• Network Management Data and Internet.
• Control use Licenses of Computers, Programs and Base Software.

• Performed software installations and upgrades to UNIX or Windows operating systems.
• Ensured optimal server uptime, monitoring system health and performing routine maintenance.
• Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
• Configured and tested Windows Server operating systems with roles features.
• Manage the Structure of the DATABASE
• Manage the Network
• Understand the Architecture of Base Managers data used in the Organization and Manage it.
• Define user profiles and grant access levels in the computer system.
• Create, maintain and analyze Area Management Indicators.
• Solve flow problems of procedures (errors, Modifications in DataBase)
  

• Provided remote troubleshooting and support for users.
• Created and maintained policy documentation on troubleshooting systems, detailing best practices and inherent goals.
• Responded to incidents quickly, troubleshot problems and corrected faults.
• Manage and monitoring the internet network.
• System Administration of the Sanitation Information Lands (SIST) and backup.