Luciana Endara Carello
Santa Cruz De La Sierra
Summary
Detail-oriented Secretary's Assistant skilled in managing executive schedules and preparing communication-enhancing documents. Leverages strong customer service background to foster effective collaboration and streamline operations within the workplace.
Overview
4
4
years of professional experience
Work History
Auxiliary Worker
Importadora
Santa Cruz de la Sierra
09.2023 - 11.2023
- Collaborated with team members to ensure accurate fulfillment of customer orders.
- Ensured proper labeling of products to facilitate efficient shipping.
- Organized inventory for efficient access and retrieval.
- Communicated with supervisors regarding supply needs and equipment issues.
- Delivered customer service support in the store environment.
Secretary's Assistant
Canal 29 Rtv Satélite Norte - Warnes
Satelite Norte
06.2019 - 11.2019
- Managed daily scheduling for executive meetings and appointments.
- Prepared and organized documents for meetings and presentations.
- Assisted in the preparation of reports and correspondence for management.
- Answered phone calls, directing inquiries to appropriate personnel promptly.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Responded to customer issues to provide immediate resolution and improve retention.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
Bachelor’s Degree in International Relations - International Relations
Universidad NUR
Santa Cruz, Bolivia06-2026
High School Diploma -
Boliviano Americano
Santa Cruz, Bolivia01-2017
Skills
- Document preparation
- Sensitive material handling
- Microsoft Excel
- Attention to detail
- Business writing
- Transcribe letters
- Communication skills
- Active listening
Languages
Spanish
Native
Native
English
Elementary (A2)
A2
Timeline
Auxiliary Worker
Importadora
09.2023 - 11.2023
Secretary's Assistant
Canal 29 Rtv Satélite Norte - Warnes
06.2019 - 11.2019
Bachelor’s Degree in International Relations - International Relations
Universidad NUR
High School Diploma -
Boliviano Americano