Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
Generic
Karen Morales Carreño

Karen Morales Carreño

Cochabamba

Summary

Systems Engineering graduate with solid experience in software quality assurance across web and mobile applications. I have contributed to various projects in different domains, performing manual testing, API

validation, and recently expanding into test automation using Java with Appium

Skilled in writing and executing structured test cases, reporting bugs clearly, and verifying complex workflows, I've worked closely with developers and

product teams to ensure high-quality releases. My experience includes testing user interfaces, business rules, and backend integrations, with a strong focus on usability, consistency, and reliability.

I am a detail-oriented and proactive professional, quick to learn new tools and technologies, committed to delivering value, and always maintaining a collaborative and positive approach to solving problems.

Overview

5
5
years of professional experience

Work History

QA Engineer - Mobile Tester

Jalasoft
03.2025 - Current
  • As a QA, I'm responsible for designing and executing test cases for critical modules like Count Inventory, validating barcode scanning, ensuring data consistency, and reporting bugs. I also run exploratory testing to catch edge cases, and have built a test automation framework using Java + Appium, applying the Page Object Model to ensure scalability and reusability across mobile platforms.
  • Tools: Postman, Appium Inspector, Android Studio & XCode, Visual Studio Code, Emulator & Real Devices testing, Terminal / Command Line
  • Project: Mobile Inventory Management App
  • Frameworks: Page Object Model (POM), Appium with Java (for mobile test automation), Maven (for dependency management and build), TestNG (test execution and structure)
  • Version Control: Git, GitHub
  • Project Management: Jira (user stories, tasks, bugs, test cycles), Confluence (team documentation), Sprint boards (Scrum methodology)

QA Engineer - Web Tester

Jalasoft
09.2024 - 03.2025
  • ERP system focused on Human Resources, where modules such as Employee profile, Leave Requests, Accrual Plans, etc. were managed. As a Manual QA, I was responsible for designing and executing test cases, verifying data consistency, testing business rules, validating API responses using Postman, reporting bugs in GitHub, and supporting UAT. I also worked closely with developers and the product team to ensure each release met functional requirements before going live.
  • Project: HCM - Web-Based Human Capital Management System
  • Tools: GraphQL, Postman, Chrome DevTools, GitHub, TestLink
  • Project Management: TestLink, GitHub

QA Engineer Web - Tester

Jalasoft
09.2022 - 08.2024
  • Writing and executing test cases for different functionalities. Reported bugs on different functionalities. Build diagrams to explain how the product works. Some features and executions were validated making queries on the database. Writing documentation needed to the Team on any knowledge acquired, like as manuals, guidelines, best practices. Teamwork skills, an excellent relationship has been maintained between the QA team and developers.
  • Project: Field Service Management Solution (Web & Mobile)
  • Tools: Postman, Katalon Studio, Jira

Customer Support Specialist

Jalasoft
05.2021 - 09.2022
  • Configure and tested implementation for customers, worked with different modules this client application like: Catalog, Workflows, Quotes and Pricing. Worked directly with customers, providing support for ticket resolution in Jira. I worked with Salesforce and Microsoft Azure, where I was able to learn about the operation of the platforms. Writing documentation needed to support Team on any knowledge acquired, like as manuals, guidelines, best practices. Technical knowledge to train new people. Teamwork capacity, there has been communication and teamwork with other teams different from the present one.
  • Tools: Putty, WinSCP, Rundeck, VMWare
  • Project: Cloud-Based Sales & Subscription Management Platform

QA Engineer - Web Tester

Jalasoft
01.2021 - 04.2021
  • Front end testing, Back-end Testing. Writing and executing test cases for different functionalities. Reported bugs on different functionalities. Build diagrams to explain how the product works. Some features and executions were validated making queries on the database. Writing documentation needed to the Team on any knowledge acquired, like as manuals, guidelines, best practices. Teamwork skills, an excellent relationship has been maintained between the QA team and developers.
  • Project: Web Platform for International Calling & Financial Services
  • Tools: API REST, Oracle SQL Developer, Mongo DB Compass
  • Project Management: JIRA

Manual QA Tester - Training Project Experience

Fundación Jala
04.2020 - 01.2021
  • As part of a hands-on QA training program, I gained practical experience performing functional testing on web, desktop, and mobile applications. Executed Frontend and Backend Testing across various platforms. Designed and ran detailed test cases for different features and user flows. Reported bugs clearly, with step-by-step descriptions to help optimize issue resolution. Applied testing techniques such as Regression Testing, API Testing, Exploratory Testing, Installation Testing, and Acceptance Testing. Wrote QA documentation including manuals, guidelines, and internal best practices. Created process diagrams to explain product behavior and workflows. Strengthened team collaboration skills, working closely with multiple teams across different areas of the project.

Education

Some College (No Degree) - Dev Fundamentals I

Jalasoft
Cochabamba
05-2025

Some College (No Degree) - Master in QA And Test Automation

Lite Thinking
03-2024

Diploma: API Automation Testing - POSTMAN

Lima TI S.A.C
Lima, Peru
02.2023

Diploma: Higher Education Diploma - Educación universitaria/Gestión en el ámbito de la educación universitaria

Military School of Engineering
Cochabamba, Bolivia
08.2023

Some College (No Degree) - Security Testing

Jalasoft
Cochabamba
09-2022

Some College (No Degree) - GitHub

Jalasoft
Cochabamba
08-2022

Some College (No Degree) - Soft Skills

Jalasoft
Cochabamba
08-2021

UX UI Figma

Jalasoft
Cochabamba
06-2023

Professional Degree - Certified Software Testing Professional (MT)

Jalasoft Foundation
12-2020

Bachelor's degree - Ingeniería de sistemas

Universidad Católica Boliviana
Tarija
06.2018

Skills

  • JIRA
  • PuTTY
  • Test automation
  • Manual testing
  • API testing
  • Quality assurance
  • Software documentation
  • User acceptance testing
  • Exploratory testing
  • Automation testing
  • Software development life cycle
  • Version control systems
  • Smoke testing
  • MongoDB
  • Non-functional testing
  • Agile methodologies
  • Requirement analysis
  • Black box testing
  • Test case design
  • Functional testing
  • Quality assurance processes
  • Sanity testing
  • Usability testing
  • Test planning
  • Cross-browser testing
  • Regression testing
  • Mobile testing
  • End-to-end testing

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Accomplishments

Achievements & Recognitions
  • Recognized by team leadership for contributing to the adoption of the mobile app strategy, after a successful demo that impressed executive sales.
    “The mobile app experience is 110% better than web” – Head of Sales
  • Received the ‘Own the Outcome Award’ from a member of the team, for initiating and leading the creation of user flow diagrams for the app.
  • Consistently acknowledged for going above and beyond to meet client expectations, showing strong commitment, positive attitude, and dedication to the team.
  • Participated in Jala University Admission Process, supporting with coordination and collaboration across multiple months (April–June).
  • Contributed to internal events, including:
    Talking with Jala Experts 2024
    Secretary role in INFODEV Practice Group – Day 1, Rounds 1 & 2

Timeline

QA Engineer - Mobile Tester

Jalasoft
03.2025 - Current

QA Engineer - Web Tester

Jalasoft
09.2024 - 03.2025

QA Engineer Web - Tester

Jalasoft
09.2022 - 08.2024

Customer Support Specialist

Jalasoft
05.2021 - 09.2022

QA Engineer - Web Tester

Jalasoft
01.2021 - 04.2021

Manual QA Tester - Training Project Experience

Fundación Jala
04.2020 - 01.2021

Some College (No Degree) - Dev Fundamentals I

Jalasoft

Some College (No Degree) - Master in QA And Test Automation

Lite Thinking

Diploma: API Automation Testing - POSTMAN

Lima TI S.A.C

Diploma: Higher Education Diploma - Educación universitaria/Gestión en el ámbito de la educación universitaria

Military School of Engineering

Some College (No Degree) - Security Testing

Jalasoft

Some College (No Degree) - GitHub

Jalasoft

Some College (No Degree) - Soft Skills

Jalasoft

UX UI Figma

Jalasoft

Professional Degree - Certified Software Testing Professional (MT)

Jalasoft Foundation

Bachelor's degree - Ingeniería de sistemas

Universidad Católica Boliviana

Similar Profiles

CREATE PROFILE
Karen Morales Carreño