Gaia Fancelli
Brisbane
Summary
My name is Gaia Fancelli, I am 20 years old and I am from Italy.
The purpose why I moved to Australia and I am applying for this job is to challenge myself by opening to everything life offers me and being able to reach a personal growth in every fields.
In the working field, I consider myself as an enthusiastic and reliable professional, who enjoy creating a comfortable and friendly environment for all customers. My main skill is being able to face stressful situations by keeping a positive and energetic attitude.
I can also adapt myself to new contexts easily and I am helpful when it comes with working in a teamwork because I can always find a solution that everyone agrees on.
Overview
1
1
Certification
Work History
Bar Server
Hu Park Albatros Village
05.2023 - 09.2023
- Enhanced customer satisfaction by providing attentive and friendly service during busy hours.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Assisted in inventory management, regularly restocking supplies and maintaining accurate records of stock levels.
- Contributed to positive team dynamics by supporting coworkers during peak periods and fostering open communication among staff members.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Demonstrated versatility by adapting to various bar settings, including fine dining establishments, high-volume nightclubs, and casual pubs.
Education
High School Diploma -
Carducci Volta Pacinotti
Piombino06.2022
Skills
- Attention to Detail
- Upselling Techniques
- Order Management
- Decision Making
- Beverage Preparation
- POS System Operation
- Multitasking Efficiency
- Cleanliness Standards
- Conflict Resolution
- Adaptability
- Professionalism
- Problem Solving
Certification
Language proficiency Italian - mothertongue
Language certification Spanish
Language certification English
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
English
Upper intermediate (B2)
French
Intermediate (B1)
Timeline
Bar Server
Hu Park Albatros Village
05.2023 - 09.2023
High School Diploma -
Carducci Volta Pacinotti
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