Fabricio Santivanez
London ,L
Summary
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Park East Wines & Spirits
New York
2023.01 - 2024.01
- Monitored inventory levels and placed orders to restock shelves.
- Created weekly work schedules for store personnel.
- Recruited, trained and supervised new employees.
- Implemented efficient systems for tracking stock movement.
- Prepared monthly reports on sales figures, expenses, profits.
Cashier
Homemade Taqueria
New York
2023.01 - 2024.01
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Angus Burguers Inc.
Kearney
2022.01 - 2022.12
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
Store Manager
Jerusalem Fabrics
La Paz
2019.01 - 2021.12
- Monitored inventory levels and placed orders to restock shelves.
- Managed daily banking activities such as deposits and withdrawals.
- Assessed operational efficiency of the store's departments.
- Organized promotional events to increase product awareness.
- Developed strategies to maximize sales and profitability.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Education
Bachelor of Science - Aviation Engineering
Fanshawe College
London, ON2027-01
Certificate - French Language And Literature
Alliance Francaise
Bolivia 2024-06
High School Diploma -
Saint Andrews High School
Bolivia 2019-12
Tecnician - Cellphone & Electronics
Infocal Bolivia
Bolivia 2019-01
Skills
- Employee Training
- Store Merchandising
- Operations Management
- Retail Inventory Management
- Problem-Solving
- Store opening and closing procedures
Affiliations
- Sports lover. I play Soccer, Basketball and Chess since I was 10 years old.
- Aviation Enthusiast and creator of an Aviation Community in Youtube, Facebook and TikTok.
- Reading Enthusiast.
Accomplishments
- Nebraska Aviation School Scholarship.
- Bolivian Army Scholarship.
- Private University Bolivia (UPB) Scholarship.
Certification
- Cellphone Repair Technician.
- Graphic Design Technician.
Languages
Spanish
First Language
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
References
References available upon request.
Timeline
Store Manager
Park East Wines & Spirits
2023.01 - 2024.01
Cashier
Homemade Taqueria
2023.01 - 2024.01
Cashier
Angus Burguers Inc.
2022.01 - 2022.12
Store Manager
Jerusalem Fabrics
2019.01 - 2021.12
Bachelor of Science - Aviation Engineering
Fanshawe College
Certificate - French Language And Literature
Alliance Francaise
High School Diploma -
Saint Andrews High School
Tecnician - Cellphone & Electronics
Infocal Bolivia
- Cellphone Repair Technician.
- Graphic Design Technician.
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