Edgar Delgadillo

Responsible for comprehensive account management for the Realme smartphone brand, including product and order forecast planning, sales tracking, and execution of commercial strategies.
Implemented incentive and gift campaigns to boost product turnover in retail stores, working directly with the sales team. These actions contributed to increasing the brand's market share from 5% to 15% during the period.
Proficient in tools such as Microsoft Office and CRM for data analysis, performance reporting, and strategic decision-making.

Dynamic online service manager with extensive experience monitoring response times and forecasting spare parts requirements. Possessing a keen analytical mindset, I specialize in optimizing service processes, ensuring rapid response times and resolution, and accurately predicting parts needs. With a deep understanding of the intricacies of online service operations, I have consistently reduced TAT and ensured optimal parts inventory, resulting in improved operational efficiency and greater customer satisfaction. Committed to driving service excellence in the digital age, I seek opportunities that challenge me to improve end-to-end service experiences while minimizing operational downtime.

Detail-oriented with over 5 years of experience in certification, homologation, and spare parts management in the automotive and manufacturing sectors.
Proven proficiency in obtaining product certifications, ensuring smooth global market entry through meticulous homologation processes, and optimizing spare parts inventory and distribution. Adept at collaborating with regulatory bodies, navigating international compliance requirements, and implementing strategies to improve product longevity and reliability. Seeking a challenging role that leverages my comprehensive knowledge in these domains to ensure products meet the highest quality standards and achieve market success.

Energetic and persuasive sales promoter who promotes products in various retail environments. Known for an innate ability to connect with customers, understand their needs, and present personalized product recommendations that resonate. Possessing a deep understanding of promotional strategies, I have consistently achieved and often exceeded sales goals while gathering valuable market feedback.