Cristofer Torrez
Burke ,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Astute Communications Specialist with a lot cause f experience of marketing success driving digital and print communications from planning to execution. Creative developer of online and social media content and designer of printed branding materials. Excellent skills using website development tools, email marketing software and customer relationship management software.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Store Associate
Amazon
Burke, VA
08.2021 - 10.2022
- Collaborated with team members to achieve target results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Exceeded goals through effective task prioritization and great work ethic.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Store Associate
Home Depot
Fairfax, Virginia
11.2021 - 06.2022
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Effectively located merchandise across various stores to address customer needs.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.
Education
High School Graduate -
Lake Braddock Secondary School
Burke 09.2015 - 07.2021
General Engineering
Northern Virginia Community College
Annandale 09.2021 - Current
Skills
Store support
Refunds and exchanges
Product restocking
Cash Handling
Order taking
Basic math skills
Currency counting
Fast shipment packer
Self-Motivated
Teambuilding
Teamwork and Collaboration
Good Telephone Etiquette
Active Listening
Excellent Communication
Critical Thinking
First Aid/CPR
Data Entry
Written Communication
Computer savvy
Technical skill
[Type] communication
Problem-solving skills
Time management
Timeline
Store Associate
Home Depot
11.2021 - 06.2022
General Engineering
Northern Virginia Community College
09.2021 - Current
Store Associate
Amazon
08.2021 - 10.2022
High School Graduate -
Lake Braddock Secondary School
09.2015 - 07.2021