Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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CHARLIE HSU

Byron Bay

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Over 6 years experience working in large-scale casual dining establishments. Also have lots experiences of working in a very busy place in the peak season.

Overview

5
5
years of professional experience

Work History

BARTENDER

Smiggins Hotel & Chalet Apartments
05.2024 - 09.2024
  • Company Overview: Specialized in providing guests with a personalized cocktail experience in the vibrant setting of a ski resort located in the Perisher Mountain area
  • Specialized in providing guests with a personalized cocktail experience
  • My role involved crafting a wide range of cocktails and ensuring that each guest received attentive, one-on-one service
  • This opportunity allowed me to enhance my mixology skills and interact with a diverse clientele, all while maintaining a warm and welcoming atmosphere
  • My dedication to delivering exceptional service contributed to memorable guest experiences during their stay in this picturesque winter destination

BARTENDER

Tangalooma Island Resort
05.2023 - 05.2024
  • Working as a bartender on Moreton Island sounds like an incredible experience, especially with the breathtaking sunsets over the ocean as your backdrop
  • The vibrant summer atmosphere must be invigorating, bringing a diverse mix of travelers from all corners of the globe to your bar
  • It's wonderful that you take such pride in providing excellent service, creating memorable experiences for your customers

Bartender

Mount Buller Ski Lift Company
06.2022 - 10.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

BARTENDER

Beach Hotel Byron Bay
10.2021 - 06.2022
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Developed new signature cocktails to support bar marketing brand and increase profits
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
  • Prepared garnishes by evenly slicing and pitting fruits
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings

FLOOR STAFF MEMBER

The Pier Bar
07.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Alerted customers to upcoming sales events and promotions
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue

FRONT OF HOUSE TEAM MEMBER

Divers Tavern
03.2021 - 07.2021
  • Engaging with people from different cultures and backgrounds can be incredibly rewarding, offering opportunities to learn and share stories
  • Your enjoyment and dedication to your role undoubtedly contribute to the unique and welcoming vibe that makes Moreton Island such a special place for visitors

BARTENDER

Beach Hotel Byron Bay
08.2019 - 02.2021
  • Assisted servers with delivering food, filling beverages and retrieving items for guests
  • Stayed ready for quick turnovers by pre-bussing tables
  • Prepared alcoholic beverages such as standard cocktails for guests
  • Established welcoming atmosphere by greeting each guest warmly

Education

Bachelor of Resource Economics - FINANCIAL BUSINESS

SHIH HSIN UNIVERSITY

Skills

  • Menu Memorization
  • Preparing Garnishes
  • Responsible Alcohol Service
  • Liquor, Beer and Wine Knowledge
  • Sales
  • Food and Beverage Service

Personal Information

  • Date of Birth: 04/01/95
  • Nationality: Taiwan

Timeline

BARTENDER

Smiggins Hotel & Chalet Apartments
05.2024 - 09.2024

BARTENDER

Tangalooma Island Resort
05.2023 - 05.2024

Bartender

Mount Buller Ski Lift Company
06.2022 - 10.2022

BARTENDER

Beach Hotel Byron Bay
10.2021 - 06.2022

FLOOR STAFF MEMBER

The Pier Bar
07.2021 - 10.2021

FRONT OF HOUSE TEAM MEMBER

Divers Tavern
03.2021 - 07.2021

BARTENDER

Beach Hotel Byron Bay
08.2019 - 02.2021

Bachelor of Resource Economics - FINANCIAL BUSINESS

SHIH HSIN UNIVERSITY
CHARLIE HSU