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Detail-oriented Customer Service and Intake Professional with expertise in managing high-volume calls and client intake. Skilled in data collection, process improvement, and record-keeping while meeting performance targets. Focused on enhancing team collaboration and delivering effective conflict resolution and strategic planning to adapt to business needs.

Motivated and compassionate animal lover seeking to start a career as a Animal Health Assistant. Brings hands-on volunteer experience caring for animals, strong attention to detail, and the ability to follow instructions and safety protocols closely. Known for being dependable, gentle, and calm in fast-paced or stressful situations. Eager to learn, support veterinary staff, and provide excellent care to patients and their owners.

Enthusiastic and well-organized Office Assistant with a strong background in authorizations and intake, insurance verification, patient care assistance, HIPAA compliance, medical billing and insurance claims, ICD-10 coding, healthcare insurances, and full cycle revenue account receivable. Proficient in medical terminology and excellent customer service and patient advocacy skills. Experienced in home infusion, DME, remote work, dispatch, and telecommunication with a designated home office.
Professional intake specialist with strong track record in client assessment and engagement. Proven ability to enhance intake processes, fostering positive client experiences and streamlining operations. Renowned for collaborative spirit and adaptability in dynamic environments.

Accomplished legal assistant with expertise in client intake and scheduling at Dwyer Williams Cherkoss Attorneys P.C. Proficient in Clio and Microsoft Office, I excel in problem-solving and effective communication. Successfully managed confidential information, enhancing client relationships and improving office efficiency by 20%. Adaptable and detail-oriented, I thrive in dynamic environments.

Bruno Garcia

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Intake Agent

High School Diploma -

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