Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
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Brian LaForest

Boynton Beach

Summary

Dynamic professional with a proven track record at Buffalo Wild Wings, excelling in guest interaction and operational efficiency. Skilled in software development and database design, I enhance customer engagement while driving revenue growth. Adept at training teams and implementing effective solutions, I ensure exceptional service and satisfaction in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House Manager

Buffalo Wild Wings
Boynton Beach
03.2025 - Current
  • Delivered exceptional customer service in a fast-paced restaurant environment.
  • Processed food and drink orders accurately and efficiently to enhance service flow.
  • Resolved customer complaints swiftly, ensuring positive dining experiences.
  • Trained new servers on menu items and service protocols, improving service quality.
  • Collaborated with kitchen staff to ensure timely delivery of meals.
  • Managed cash transactions and processed payments via point-of-sale system.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Adhered to food safety regulations during service and food handling.

Software Engineer

Outlier AI
Boynton Beach
03.2024 - Current
  • Developed scalable software solutions, enabling efficient data analysis and machine learning applications.
  • Implemented automated testing procedures, improving software reliability and performance across projects.
  • Debugged complex technical issues in existing software systems, ensuring optimal functionality.
  • Collaborated with cross-functional teams to define project scope and gather requirements, ensuring alignment with business goals.
  • Engaged in code reviews to maintain best practices and coding standards.
  • Utilized cloud platforms for efficient application deployment and resource management.
  • Designed databases using SQL Server and MongoDB for effective data storage.
  • Assisted in documenting technical specifications and user guides for software products.

Retail Sales Associate

Men's Wearhouse
Boynton Beach
08.2022 - 03.2023
  • Assisted customers in selecting formal wear and accessories for special occasions.
  • Processed transactions efficiently using point-of-sale systems while ensuring customer satisfaction.
  • Executed visual merchandising strategies that increased product visibility and customer engagement.
  • Collaborated with team members to meet store sales goals, contributing to overall sales growth.
  • Resolved customer complaints effectively, leveraging strong problem-solving skills to enhance customer satisfaction.
  • Trained new associates on store policies and customer service techniques for optimal performance.
  • Organized inventory management by restocking shelves and managing stock levels effectively.
  • Maintained a clean work environment through regular cleaning and organization of merchandise displays.

Education

Bachelor's degree - Computer Science

Florida International University
Street, MD
06-2025

Skills

  • Food management and billing accuracy
  • Revenue management
  • Inventory control
  • Operational efficiency
  • Event coordination
  • Guest interaction and workflow optimization
  • Customer engagement
  • Software testing and implementation
  • Fluent in C, C, and C#
  • Scripting languages: PHP, Python, JavaScript
  • Configuration management
  • Web applications
  • Software development
  • Database design
  • Cloud computing

Certification

Academic Honors Society (FIU): Honor Roll & Dean's List Recipient

Languages

  • English
  • Spanish

Timeline

Front of House Manager

Buffalo Wild Wings
03.2025 - Current

Software Engineer

Outlier AI
03.2024 - Current

Retail Sales Associate

Men's Wearhouse
08.2022 - 03.2023

Bachelor's degree - Computer Science

Florida International University
Brian LaForest