Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Bill Marcelo Lijeron Sosa

Bill Marcelo Lijeron Sosa

CI 7636988 Cond. Fontana Riviera II

Summary

I consider myself a responsible professional who likes to take on new challenges, work in teams, handle pressure, and learn quickly. Trained to solve problems and show my skills at work efficiently, and wanting to learn more in order to improve my knowledge. I have experience at a professional level working in different enterprises like a countable business, a forwarder business, and also worked as a customer service in Quantum Hotel, showing responsibility and punctual work. I have knowledge of proficiency in English and French, both written and oral. Also, I am interested in learning a new language in the next years. Looking for a job that can increase my personal and professional development and have a better position at work. Qualified Medical Interpreter with background in hospital and clinical settings. Skilled at conveying complex medical information between English and Spanish-speaking parties, ensuring accurate and timely communication. Demonstrated strengths include cultural sensitivity, confidentiality adherence, and strong interpersonal skills. Contributed to improved patient care by eliminating language barriers in previous roles.

Overview

9
9
years of professional experience

Work History

Medical Interpreter

CENTER TELL BOOSTLINGO
06.2024 - Current
  • Working as a medical interpreter in the account boost lingo making some translation for the client and the LEP and using the correct protocol for the boost lingo Account
  • Managing some situations like service for medical commercial and emergency calls using the correct protocol and being polite either with the client as for the LEP
  • Giving the translation services with the most professional manner and I always tried to use the protocol in case of any issue during the calls and making the conversation more fluid avoiding any kind of waiting moment either for the client as for the LEP
  • Trying to solve any kind of technical problem such us the internet connection and the background noises
  • Using the boost lingo protocol in a correct manner and always asking for any other services required just to make sure the client has finished the call and does not require our services anymore
  • Always coordinate with the Client all the information given such as the address of any location, the telephone number, the name of the LEP or any other information that could be important during the calls
  • Avoiding at any moment to stutter and always ask for a repetition using the protocol to make sure that the Client or LEP could receive the correct message from both sides just to ensure the satisfaction of using our services
  • Using the correct headsets as required in order to not have problems during the calls and be able to hear all the sentences that even the client or the LEP might say
  • Always being responsible with the time scheduled for my shift and also making sure to finish the end of my shift completely

Call Center Agent

Call Novo
08.2023 - 12.2024
  • Working as a call center agent managing calls from people from Europe, specifically French, solving their problems with the cameras and providing them with technical support, also managing their problems by answering their emails and trying at all times to obtain customer satisfaction
  • Trying different languages

    to help customers and give them the most professional service
  • Helping them with any questions they might have about the camera problems and always being polite with the customer and ensure the client could have resolved the problem or any other question they might have
  • Assisted customers with inquiries, issues and complaints via telephone, email and chat.

Medical Interpreter

OPI MEDICAL INTERPRETER
01.2021 - 11.2023
  • Working as an interpreter giving manage of interpretation service for medical commercial and emergency calls
  • Provided simultaneous interpretation for medical appointments, surgeries and consultations.
  • Facilitated communication between medical staff and patients with limited English proficiency.
  • Maintained a professional demeanor when interacting with clients and colleagues.

Accountant

ARISTA BOLIVIA
01.2021 - 07.2021
  • Making an Auditory of different companies and using the systems of Da Vinci and sick jack and making some countable registers in the company
  • Developed accurate budget forecasts and monitored actual performance against budgets.

Accountant

Consultor L&S
01.2019 - 01.2021
  • Making an Auditory of different companies and using the systems of sic Jack and making some countable registers in the company
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Analyzed financial data to identify discrepancies or trends.

Accountant

Andes Logistics Group
01.2017 - 11.2019
  • Working in the forwarder company sending e mails and receiving calls from foreign countries offering the services of the enterprise, helping them with some forwarder shipping that they could send or receive when they ll be using our services
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.

Accountant

ARISTA BOLIVIA
01.2018 - 12.2018
  • Making an Auditory of different companies and using the systems of sic Jack and making some countable registers in the company

Accountant

CAFT
01.2017 - 12.2017
  • Registration of bills and working in an auditory of the enterprise managing different applications for the job like Sic Jack and Da Vinci
  • Reviewed invoices for accuracy and completeness prior to payment processing.
  • Analyzed financial data to identify discrepancies or trends.

Receptionist

Quantum Hotel
01.2017 - 05.2017
  • Worked as a receptionist of the hotel by registration of the travelers and talking in foreign languages with them showing our country, helping people to know our country and giving them some advices for the places and the food they can try during their time being in the Country
  • Scheduled appointments for clients, customers, and other visitors.

Accountant

BOLOG LOGISTICS
06.2016 - 12.2016
  • Working in the forwarder company sending e mails and receiving calls from foreign countries offering the services of the enterprise

Accountant

SERVICOM
01.2017
  • Registration of bills and working in an auditory of the enterprise until giving them the results

Education

Currently having classes of the language - Portugues

Da Vinci language center
09.2024

Formation of Automatic Mecanic -

Indianápolis
01.2022

Degree in Public Accounting -

UNICEN
01.2019

Degree in Foreign language /Advanced) -

Aliance Francaise
01.2014

Bachelor of humanities -

Bancaria Education Institute
01.2011

Degree in Foreign language (Advanced) -

Centro Boliviano Americano
01.2011

Bachelor-Normandia -

August Chevalier
01.2011

Skills

  • Microsoft Word (Advanced)
  • Microsoft Excel (Intermediate)
  • Microsoft Power Point (Advanced)
  • Translation of documents in English and French
  • Bilingual communication
  • Medical terminology proficiency
  • Accurate Translation
  • Accuracy Verification
  • Attention to Detail
  • Critical Thinking
  • Student Education
  • Multitasking

Languages

Spanish
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2

Timeline

Medical Interpreter

CENTER TELL BOOSTLINGO
06.2024 - Current

Call Center Agent

Call Novo
08.2023 - 12.2024

Medical Interpreter

OPI MEDICAL INTERPRETER
01.2021 - 11.2023

Accountant

ARISTA BOLIVIA
01.2021 - 07.2021

Accountant

Consultor L&S
01.2019 - 01.2021

Accountant

ARISTA BOLIVIA
01.2018 - 12.2018

Accountant

Andes Logistics Group
01.2017 - 11.2019

Accountant

CAFT
01.2017 - 12.2017

Receptionist

Quantum Hotel
01.2017 - 05.2017

Accountant

SERVICOM
01.2017

Accountant

BOLOG LOGISTICS
06.2016 - 12.2016

Currently having classes of the language - Portugues

Da Vinci language center

Formation of Automatic Mecanic -

Indianápolis

Degree in Public Accounting -

UNICEN

Degree in Foreign language /Advanced) -

Aliance Francaise

Bachelor of humanities -

Bancaria Education Institute

Degree in Foreign language (Advanced) -

Centro Boliviano Americano

Bachelor-Normandia -

August Chevalier
Bill Marcelo Lijeron Sosa