Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Iacoponi

Andrea Iacoponi

Summary

Information technology professional with deep expertise in analyzing business needs and translating them into effective IT solutions. Known for strong collaboration skills, adaptability to changing requirements, and focus on achieving impactful results. Proficient in requirements gathering, process improvement, and stakeholder communication. Reliable team player with significant track record in enhancing system efficiencies and driving project success.

Overview

17
17
years of professional experience

Work History

IT Business Analyst

Amaris
06.2023 - Current
  • Collaborated with cross-functional teams to translate complex business challenges into clear, actionable specifications that drive product innovation and enhance user experience.
  • Conducted thorough evaluations of existing systems to uncover inefficiencies and opportunities for process optimization and automation.
  • Authored and maintained detailed documentation to support product knowledge transfer, training, and stakeholder communication.
  • Defined project scopes and contributed to feasibility assessments, supporting accurate resource planning and timeline estimation.
  • Partnered with technical teams to propose functional solutions that leverage technology to improve business operations.
  • Delivered guidance and support to end-users and internal teams to facilitate smooth adoption and ongoing product success.
  • Managed backlog prioritization and coordinated with stakeholders to ensure continuous delivery of valuable features and enhancements.
  • Spearheaded the identification and analysis of business requirements to inform the development of digital solutions, ensuring alignment with organizational goals and customer needs.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.

IT Business Analyst/ PO

YNAP Yoox Net A Porter Group
02.2018 - Current
  • Owned and prioritized product backlog: Feature's project, Epics and User stories (Backlog refinement activity).
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Close collaboration with the project manager for the definition of the Delivery plan and for the monitoring of progress status of the iteration.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Collaborated with UX (User Experience) team to incorporate customer feedback and User Acceptance Test (UAT) into future patches and iterations.
  • Served as intermediary between business team/ brand and development departments (frontend- Backend), filtering feedback to prioritize maximally features implementation.
  • Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
  • Attended Agile ceremonies, demos and production proving activities.
  • Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
  • Analyzed projects to determine resource requirements and procured necessary equipment and software.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.

Digital Business Analyst

Accenture S.p.A.
03.2017 - 02.2018
  • Analysis of Acceptance Criteria and drafting of Business Use Cases
  • Communicated and explained business requirements to the development team to understand and implement functional demands.
  • Planning and coordination of AGILE (Scrum) meetings: Daily - Grooming - Sizing - Sprint planning - Sprint review - Sprint retrospective
  • Use of tools for Software Development (Jira - Confluence - Jenkins)
  • Coordination and supervision of the Quality Assurance team
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Developed team communications and information for meetings.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Consultant/ Help Desk

Cineca
01.2015 - 03.2017
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Performed tests of functionality, security and performance of different workstations and devices.
  • Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
  • Development of style sheets and certificates (XML / XSL)
  • Used ticketing systems to manage and process support actions and requests.(Jira)

Internship Trainer

B.A.G. S.p.A (NeroGiardini)
07.2014 - 12.2014
  • Support to administrative / accounting staff: financial planning, management of relationships with local PAs.
  • Worked in Payments and shop coordination office: accounting, payment recording and archiving supplier and customer invoices, returns.
  • Trained in the Commercial office: management and monitoring of meetings of commercial agents.

General Production Worker

Formula S.r.L
07.2008 - 10.2010
  • Organized work to meet demanding production goals.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.

Education

Master Degree - Public Administration

Public Administration | Bologna University
03.2015

Erasmus - Business Administration And Management

LLP Erasmus | Masaryk University
02.2014

Bachelor Degree - Business Administration And Management

School of Political Science | Bologna University
10.2012

Skills

  • eCommerce expert
  • Ecommerce platform knowledge
  • Requirements analysis
  • Agile methodology
  • User experience design
  • Showcase/ Demo
  • Product lifecycle management
  • Software Development tools
  • Gap analysis
  • Proficient in CMS platforms
  • Stakeholder communication
  • User acceptance testing
  • Technical proficiency

Languages

Italian
English

Timeline

IT Business Analyst

Amaris
06.2023 - Current

IT Business Analyst/ PO

YNAP Yoox Net A Porter Group
02.2018 - Current

Digital Business Analyst

Accenture S.p.A.
03.2017 - 02.2018

Consultant/ Help Desk

Cineca
01.2015 - 03.2017

Internship Trainer

B.A.G. S.p.A (NeroGiardini)
07.2014 - 12.2014

General Production Worker

Formula S.r.L
07.2008 - 10.2010

Erasmus - Business Administration And Management

LLP Erasmus | Masaryk University

Bachelor Degree - Business Administration And Management

School of Political Science | Bologna University

Master Degree - Public Administration

Public Administration | Bologna University

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