Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
ANDREA CECILIA ZEBALLOS GRUNDY

ANDREA CECILIA ZEBALLOS GRUNDY

Lawyer
COCHABAMBA

Summary

Self-motivated Maintenance Coordinator with outstanding experience in actively maintaining facilities and grounds. Successful in promptly responding to maintenance needs and completing quality repair work.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Maintenance Coordinator

Home River Group
05.2022 - Current
  • Coordinated emergency response efforts during unexpected breakdowns, mitigating risks to personnel safety and production timelines.
  • Assisted upper management in developing long-term strategies for improving overall plant reliability by providing input based on past experiences.
  • Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
  • Improved equipment uptime by implementing preventive maintenance schedules and coordinating routine inspections.

Call Center Agent

HomeRiver Group
03.2022 - 04.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Translator

MALAK
01.2016 - 01.2019
  • I worked as a translator for documents, translating from English to Spanish and vice versa.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.

Call Center Agent Y Counter

AMASZONAS
01.2012 - 01.2016
  • I have four years of experience, including three as a Call Center Agent, followed by roles in Sales and as part of the Airport and Office Supervision team.

Call Center Agent

BUENAS PRÁCTICAS
01.2010 - 01.2012
  • This company provided Call Center support to various companies, including Amaszonas Airline. I worked there for two years as a Call Center agent, developing teamwork skills.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

Education

College Degree - Laws

Udabol
Bolivia
05.2001 -

High School Diploma -

La Salle School
Bolivia
05.2001 -

Skills

ESTUDIOS SUPERIORES

Hand and power tools

Work order management

Teamwork

Teamwork and collaboration

Customer service

Multitasking

Multitasking Abilities

Troubleshooting skills

Decision-making

Customer relations

Time management abilities

Accomplishments

  • En Buenas Prácticas, donde trabajé por dos años como agente de
  • Call Center, donde aprendí el trabajo en equipo
  • Esta empresa se encargaba de brindar soporte de Call Center a varias empresas, entre ellas, la Línea Aérea Amaszonas
  • BUENAS PRÁCTICAS
  • IDIOMAS andreita.zegru@gmail.com
  • Español: Natal
  • Inglés: Alto
  • ANDREACECILIA
  • ZEBALLOSGRUNDY
  • En esta Línea Aerea trabajé por casi 4 años, 3 de ellos como agente de Call Center y luego como Agente de ventas y parte del equipo de Supervisión de Aeropuertos y Oficinas
  • AMASZONAS
  • MALAK2012
  • CARGO OCUPADO: AGENTE DE CALL CENTER2016
  • CARGO OCUPADO: AGENTE DE CALL CENTER Y COUNTER2019
  • CARGO OCUPADO: TRADUCTORA
  • Cargo ocupado: A
  • En Malak trabajé como traductora de documentos, de
  • Inglés a Español y de Español a Inglés
  • EDUCACIÓN
  • El 2001 me gradué del Colegio “San Miguel” de la ciudad de Oruro
  • Actualmente estoy en un curso de Diplomado para poder defender el Examen de Grado de la carrera de Derecho, en la
  • Universidad de Aquino Bolivia (UDABOL).

Timeline

Maintenance Coordinator

Home River Group
05.2022 - Current

Call Center Agent

HomeRiver Group
03.2022 - 04.2022

Translator

MALAK
01.2016 - 01.2019

Call Center Agent Y Counter

AMASZONAS
01.2012 - 01.2016

Call Center Agent

BUENAS PRÁCTICAS
01.2010 - 01.2012

College Degree - Laws

Udabol
05.2001 -

High School Diploma -

La Salle School
05.2001 -

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ANDREA CECILIA ZEBALLOS GRUNDYLawyer