Alex Valdivieso
Director Of Sales
La Paz
Summary
Results-oriented, hardworking and driven Sales Leader credited with 13+ years' consistently growing bottom-line profits. Savvy negotiator and leader adept at building exceptional teams, improving customer experience through value-added strategies and executing highly-profitable sales plans for SaaS companies.
Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams and committed to motivating others in the organization.
Overview
18
18
years of professional experience
19
19
years of post-secondary education
3
3
Languages
Work History
Sales Director
ProcessMaker
01.2019 - Current
- Hired, trained and built high-performing team of sales representatives.
- Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization's goals.
- Increased average deal size by upselling additional products and services to existing clients.
- Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands.
- Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
Senior Sales Manager
ProcessMaker
01.2017 - 12.2018
- Leading the Sales Team to maximize sales revenue and meet corporate goals and objectives
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Sales Manager
ProcessMaker
07.2011 - 12.2016
- Qualifying leads and prospects, converting them into clients by assessing needs and fulfilling inquiries with product demonstration, information and strategies to ensure sales closing and pipeline building and maintenance
- Increased sales revenue and achieving quota for 5 consecutive years
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
National Sales Operations Manager
Bolivian Foods S.A.
06.2009 - 06.2011
- In charge of Managing Subway franchise in Bolivia
- Opening several restaurants in Bolivia and managing all staff from different restaurants
- Increasing revenue and archiving goals set by the Corporation
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
- Enhanced customer experience by addressing service issues promptly and professionally, resolving concerns efficiently.
- Reduced operational costs through the identification and elimination of inefficient processes and practices.
- Focused on maximizing deal profitability through diligent negotiation tactics that secured favorable terms for the organization.
Sales Supervisor
Bicom
01.2007 - 05.2009
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
MBA - Business Administration and Management, General
Escuela Europea De Negocios
La Paz, Bolivia 05.2010 - 05.2012
Bachelor of Science - Systems Engineering
Universidad Católica Boliviana
Cochabamba, Bolivia 05.2001 - 05.2006
High School Diploma -
Colegio La Salle
Cochabamba, Bolivia 01.1987 - 01.1999
Skills
Sales Planning
Sales Strategies
Financial Operations
Networking and relationship building
P&L Management
Business development and planning
Sales coaching
Client relationship management
Sales training and leadership
Business development
Negotiation expertise
Client and stakeholder relations
Strategic alliances
Contract negotiations
Territory management
International markets
Timeline
Sales Director
ProcessMaker
01.2019 - Current
Senior Sales Manager
ProcessMaker
01.2017 - 12.2018
Sales Manager
ProcessMaker
07.2011 - 12.2016
MBA - Business Administration and Management, General
Escuela Europea De Negocios
05.2010 - 05.2012
National Sales Operations Manager
Bolivian Foods S.A.
06.2009 - 06.2011
Sales Supervisor
Bicom
01.2007 - 05.2009
Bachelor of Science - Systems Engineering
Universidad Católica Boliviana
05.2001 - 05.2006
High School Diploma -
Colegio La Salle
01.1987 - 01.1999
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