Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalia Sanchez De Lozada

Virtual Assistant
Cochabamba,C

Summary

I have been working as a virtual assistant for the last 3 years with passion and determination.
I have been able to develop a series of skills to provide a complete costumer service experience, understanding what the client needs and how I can help to provide assistance within my possibilities, I've come to understand that the complete experience it is not only offering a solution, but also the process of making the client feel understood and supported.

I am practical, hard working, diligent and I always offer more than what is expected of me.

I can always offer the client a complete business experience completing deadlines and fulfilling projects in a satisfactory and professional manner. I am here to offer business and administrative services, you will never doubt my honesty and I can always provide evidence of my performance.

Overview

2
2
Languages
7
7
years of professional experience

Work History

Virtual Assistant

Andes Business Solution
10.2018 - Current
  • Completed administrative tasks by performing business correspondence, transcription and data entry.
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
  • Performed research to collect and record industry data.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Maintenance Coordinator

HomeRiver Group
Salt Lake City , Utah
01.2019 - 07.2021
  • Tracked maintenance activity using PropertyWare software to confirm compliance with industry requirements.
  • Developed maintenance reports to assess program success and inform operational decisions.
  • Established clear procedures for handling repairs, planning maintenance and completing building updates.
  • Sourced outside contractors for special projects and oversaw bidding and selection processes.
  • Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.

Translator and Interpreter

Amistad Foundation
Cochabamba , Bolivia
01.2018 - 09.2018
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.

English Translator

Compassion International
Cochabamba , Bolivia
01.2017 - 09.2017
  • Edited and proofread text to accurately reflect English language.
  • Replicated flow, style and overall meaning of original texts.
  • Translated documents in Spanish and English.

Education

High School Diploma -

Anglo Americano
Bolivia

No Degree - Biology

Universidad Mayor De San Simon
Bolivia

Skills

Documentation and control

undefined

Timeline

Maintenance Coordinator

HomeRiver Group
01.2019 - 07.2021

Virtual Assistant

Andes Business Solution
10.2018 - Current

Translator and Interpreter

Amistad Foundation
01.2018 - 09.2018

English Translator

Compassion International
01.2017 - 09.2017

No Degree - Biology

Universidad Mayor De San Simon

High School Diploma -

Anglo Americano
Natalia Sanchez De Lozada Virtual Assistant